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We want you to be completely satisfied with your order and our products. Thanks to our 30-day return guarantee you are in no hurry. Please note that these instructions are provided to simplify the cancellation process. The instructions and the cancellation form contained therein are merely samples and thus not mandatory. You will find the options for exercising your right of cancellation and further information in our terms for returning goods.
We will not bear the costs incurred for returning the goods.

1.) Filling in the form

In case you want to return an item, please fill in the cancellation form with the required information.


You will receive your refund within four weeks after posting your package for shipment. In many cases, the refunds will be processed faster.